Venezuela
Country information
Venezuela
1. International Family Mediation
Family mediation, in Venezuela, is legally recognised, commonly implemented and encouraged by the State. According to the Organic Act for the Protection of Children and Adolescents (LOPNNA, 2007), family mediation is not mandatory, but judges of courts of children and adolescent protection encourage it and schedule an information session at the beginning of the judicial proceedings.
There is, to our knowledge, no specialised structure for international family mediation in Venezuela.
2. International Legal Framework
1) Venezuela is a Party to the 1980 Hague Convention.
The 1980 Hague Convention: a multilateral treaty which provides procedural guidelines on the return of children and their protection in cases of international parental child abduction.
Contact the Central Authority established in Venezuela for cases of child abduction.
2) Venezuela is a Party to the 1989 Inter-American Convention.
The 1989 Inter-American Convention: a multilateral treaty among 14 American States that, similar to the 1980 Hague Convention, secures the prompt return of children who have been wrongfully removed from their country of residence.
Contact the Central Authority established in Venezuela designated under the 1980 Hague Convention to find out whether the Inter-American Convention prevails in your case and learn how to initiate an application for return of your child.
3) Venezuela is not a Party to the 1996 Hague Convention.
The 1996 Hague Convention: a multilateral treaty which determines jurisdiction, applicable law, co-operation in respect of parental responsibility and access rights, as well as civil and public measures for the protection or care of children.
You can determine whether all countries relevant to your case are Parties, or not, to the 1980 Hague Convention on International Child Abduction, the 1996 Hague Convention on Child Protection and/or the Inter-American Convention on the International Return of Children in order to locate the appropriate central authority. As for the 1980 Hague Convention, you can check whether the Convention is in force between two specific States in the Spreadsheet showing acceptances of accessions to the Child Abduction Convention.
3. Legal and Psycho-Social Expertise and Support
The Public Defender Office provides human rights’ protection to people whose rights were violated by a public service. The Public Defender also offers protection in the field of health and social security, child’s rights and rights of indigenous peoples and persons with disabilities. You can contact the Office directly here (website in Spanish).
La Fundación Pro Bono Venezuela (ProVene) is a foundation providing legal aid to people with low income. Its offices are located in Petare, Milagro de Guatire, Calvario de El Hatillo, Pueblo de Baruta, Las Minas de Baruta, las Flores de Catia and San Agustín. You can contact them directly here (website in Spanish).
The Foundation Cuatro Por Venezuela is a non-profit organisation providing educational, medical and nutritional aid to Venezuelans in need. They identify Venezuelan organisations that are ready to help them and who, along with partners and volunteers, will deliver the resources to the beneficiaries.
4. Child Welfare Services
SOS Children's Villages in Venezuela offers Family Strengthening Programme which aims to strengthen existing family ties and to enable children at risk of losing the care of their family to grow up within a stable family environment. Collaborating with communities, they provide different services which can include day care for young children, parent’s training in order to set up small businesses and workshops on child protection and health care. Its Youth Programmes provide young people with support until they are able to live independently. You can contact them directly here (website in Spanish).
La Red por los Derechos Humanos de los Niños, Niñas y Adolescentes (REDHNNA) is a coalition of social, academic and community organisations, research centres and institutes and defenders aiming to protect children's and adolescent’s rights in the country. You can find REDHNNA members with their contact details directly here (website in Spanish).
Caritas Venezuela provides the most vulnerable population with nutrition, health and spiritual accompaniment services. The purpose of Caritas Venezuela is to attend children with malnutrition, to accompany families in the recovery and to refer the cases requiring it to the public health system. You can contact its central office here (website in Spanish).
5. Support to Bi-National Couples, Cross-Cultural and Migrant Families
Caritas Venezuela provides legal advice and psychological assistance to migrants and asylum seekers in its six reception centres for refugees located in different parts of the country. You can contact its central office here (website in Spanish).
HIAS Venezuela is a non-governmental organisation providing refugees with psychological support in cases of exposure to violence and threats of forced recruitment into gangs or militias. The organisation also provides necessary legal information to asylum seekers and livelihood services to at-risk refugees such as vocational training, opportunities to pursue life-sustaining projects and assistance payments for certain vulnerable families. You can contact them directly here.
Norwegian Refugee Council (NRC) provides Colombian refugees in Venezuela with legal assistance and counselling and helps them receive official recognition as refugees (refugee status determination) from the Venezuelan and Colombian governments. NRC also helps refugees exercise their housing, land and property rights. You can contact them at:
Calle 2, entre Carreras 1 y 2, Quinta Marieliz, Casa No. 1-45
Urbanización Mérida,
San Cristobal, Venezuela
Telephone: (+58) 276 80 84 877 or (+58) 276 34 84 089
Mobile: (+58) 416 97 99 120
Email: co.nrc(at)nrc.no
El Programa Venezolano de Educación Acción en Derechos Humanos (Provea) is a non-governmental organisation that aims to protect the human rights of the underprivileged including refugees through information and legal assistance. You can contact them directly here (website in Spanish).
Some of the hyperlinks you will find in the texts of this section lead you to websites available only in the native language of the country chosen. Copy the URL-address and paste it in Google Translate, choose your language and click on “translate” to find the whole website available.
Access to Professionals / Hotlines:
- 0800-MUJERES is a free national confidential hotline providing information, referral to competent authorities, legal and psychological support in situations of gender-based violence (website in Spanish). It is available 24/7 at 0800-6853737.
- Fundación para la Prevención de la Violencia Doméstica hacia la Mujer provides psychological support to women victims of domestic violence through its helpline and email daily from 7 am to 10 pm. You can contact them directly here (website in Spanish).
Useful brochures / Documents of reference:
Useful guides for parents concerning mediation practice and child abduction prevention can be found in our Library.